Contact

Contact us

Questions about a toy, an order, or a delivery? We are happy to help.

About an existing order

Please share your order number (it starts with PMBD) and the mobile number you used at checkout. You can also check the latest status yourself on the order tracking page.

Returns and damaged items

If something arrived damaged or is not what you ordered, contact us as soon as possible with a photo of the item and its packaging. See our returns policy for details.